Introduction
Argyll Holidays is dedicated to safeguarding your privacy and personal information. This policy outlines how personal data is collected, utilized, stored and protected when you engage with the company through its website, inquiries, reservations or other service interactions.
This policy should be reviewed alongside any additional privacy notices or fair processing details provided during personal data collection or processing.
Definitions and Interpretation
“we”, “us”, “our” – Argyll Holidays, including:
- Cove Communities Venture 2 Argyle Opco Limited (Joint Administrators: Adam Paxton, Rob Croxen and Ben Cairns)
- Cove Communities Venture 2 Solway Opco Limited (Joint Administrators: Adam Paxton, Rob Croxen)
- Cove Communities Venture 2 Springwood Opco Limited (Joint Administrators: Adam Paxton, Rob Croxen)
- Cove Communities Venture 2 Gwel an Mor Opco Limited (Joint Administrators: Adam Paxton, Rob Croxen)
“you”, “your” – the individual whose personal data is being processed.
“personal data” – any information relating to an identified or identifiable individual, as defined by applicable data protection laws.
“processing” – any operation performed on personal data, including collection, use, storage, disclosure or deletion.
References to data protection laws include those laws as amended, extended or replaced from time to time.
Who We Are
For data protection legislation purposes, the organization functions as the data controller regarding collected and processed personal data.
The Personal Data We Collect
Personal data collected and processed may include:
- Your name, postal address, email address and telephone number
- Details provided when you make an enquiry or reservation
- Information relating to your stay, purchase or holiday home ownership
- Payment and transaction details
- Communications between you and us
- Technical data such as IP address, browser type and website usage information
How We Collect Personal Data
Personal data is collected when you:
- Visit or use our website
- Make an enquiry or reservation
- Purchase products or services from us
- Contact us by email, telephone or other means
- Provide information directly to us
How We Use Your Personal Data
Personal data is utilized for the following purposes:
- To process enquiries, reservations and bookings
- To manage your stay, purchase or ownership with us
- To communicate with you regarding your reservation or enquiry
- To take payments and manage accounts
- To comply with legal and regulatory obligations
- To improve our services, website and customer experience
Lawful Basis for Processing
Personal data processing relies on one or more of the following lawful bases:
- Performance of a contract with you
- Compliance with a legal obligation
- Our legitimate business interests
- Your consent, where required
Cookies
The website employs cookies and similar technologies to enhance functionality, examine website usage and optimize user experience.
Additional details regarding cookies used, their purposes and management options are available in the Cookie Policy on the website.
Sharing Your Personal Data
Personal data may be shared with:
- Companies within the Argyll Holidays group
- Service providers who support business operations
- Professional advisers, regulators or authorities where required by law
Personal data is not sold to third parties.
Data Security
Suitable technical and organizational safeguards are implemented to protect personal data against unauthorized access, loss, misuse or disclosure.
Data Retention
Personal data is retained only as long as necessary to fulfill collection purposes, including legal, accounting or reporting requirements.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your personal data
- Withdraw consent where processing is based on consent
Complaints
For concerns regarding personal data handling, contact the organization initially. You also possess the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Changes to This Policy
This Privacy and Cookies Policy may be updated periodically. The latest version will always be accessible on the website.
Governing Law
This Privacy and Cookies Policy is governed by and interpreted in accordance with the laws of England and Wales.
Administrator Appointment Notice
On 17 November 2025, Adam Paxton, Rob Croxen and Ben Cairns of Alvarez & Marsal were appointed Joint Administrators of Cove Communities Venture 2 Argyle Opco Limited.
Additionally on 17 November 2025, Adam Paxton and Rob Croxen were appointed as Joint Administrators of Cove Communities Holiday Park UK Holdco Limited; Cove Communities Venture 2 Solway Opco Limited; Cove Communities Venture 2 Springwood Opco Limited; and Cove Communities Venture 2 Gwel an Mor Opco Limited.
The companies’ affairs, business and property are managed by the Joint Administrators who act as agents without personal liability.
Press enquiries: alvarezandmarsal@headlandconsultancy.com
The Joint Administrators’ Privacy Notice is available at www.alvarezandmarsal.co.uk/terms-use