Improving our Safety Procedures

The safety and wellbeing of our guests, owners and team members is our top priority. So, we used the time during lockdown to have a wee makeover and improve our safety procedures in the process.

 

COVID Guidelines

As you enter our complex you'll notice our Welcome poster, which lists the simple guidelines that all guests must follow, such as wearing a mask indoors.

Hand sanitiser is available at the entrance and throughout the complex. It contains 60% alcohol but please don't drink it.

We've put new measures in place to make the swimming pools and gyms COVID-secure spaces. These guidelines are displayed at the entrance and throughout the leisure facilities.

Restaurants & Bars

Your table now displays a QR code which takes you to our online menus. Or if you want a paper menu then single-use copies are available.

To make the space as COVID-secure as possible we operate table service only and encourage contactless payment when possible.

Takeaways

To save you waiting around you can now order your takeaway via our website or app. We'll notify you when your order is ready for collection.

External signage

We've replaced all the signage to make it as easy and safe as possible for your to find your accommodation and the park facilities. Please follow the onsite signage.

They're easy to notice because the navy branding with contrasting orange logo really stands out on park.  We've made it easy to read the signs by having consistent sign sizes and displaying them at eye level.

To make it easier to read at night, we've printed the letters and numbers in a reflective material.

Internal signage

We've cut down the internal signage to make it easier to find the one you're looking for.

The signs are all in the best locations to make it easy to follow.

Team Uniforms

Our team look braw in their new uniforms, but this wasn't just to make them look the part. The new uniform designs makes it easier to identify team members to help you.

Accommodation Signage

As guests you will find it easier to find your accommodation thanks to our new name/number disks on the side of every holiday home. These are reflective too so that you can spot them at night.

Inside you will find a poster about our app. On the app you can access all the information you'll need about the holiday park and this reduces the paper touchpoints of leaflets. There is also a poster with instructions on how to connect to WiFi to help you get online quickly.

You'll notice that these posters are displayed in acrylic poster holders so that they can easily be wiped clean.

If you have a hot tub then you'll notice there is a sign asking you to read the hot tub guidelines before use. Next to the hot tub the guidelines have simple icons to make it easier to digest, and the bright orange icons stand out against the navy - so you can't miss them.

We're keen to promote sustainability and do our part. So your bins have been labelled to make it easier to separate recycling and non-recycling.

Decking can be slippery when wet or icy, so we've added signs to remind you to be careful.

Fancy a BBQ? We do too. That's why we've added BBQ slabs and a sign asking you to use the slab, to avoid burning the deck.

hot tub

  • We're constantly improving our safety procedures
  • The safety of our guests, home owners and team members is paramount

Enjoy your holiday

Award-winning Holiday Parks

  • Gold Winner in the CIPR Pride Awards 2021 for the Tunnocks Caravan Wafer Campaign.

    Gold Winner in the CIPR Pride Awards 2021 for the Tunnocks Caravan Wafer Campaign.

  • Traveller Review Awards 2021

    Drimsynie Estate Hotel: Winner at the Traveller Review Awards 2021.

  • Travelers Choice Award 2021

    Our parks have received the Travelers Choice Award, having earned consistently great reviews on Tripadvisor.

  • The Scottish Pet Industry Awards 2021

    Best Pet Friendly Self Catering Business.

  • David Bellamy award

    Our efforts to protect and enhance our natural environment have been recognised by the David Bellamy Conservation award.

  • Scottish Tourist Board

    All of our holiday parks have been awarded four or five stars by the Scottish Tourist Board.

  • Best Family Holiday Park 2017

    Multi-award winners at the 2019 Scottish Outdoor Leisure Awards.

  • Presented with Best Relax & Explore Large Park in Scotland at the 2021 Hoseasons Awards.

    Presented with Best Relax & Explore Large Park in Scotland at the 2021 Hoseasons Awards.

  • Tripadvisor Best of the Best

    Tripadvisor Best of the Best.

Dates
Limited availability durations are only available over very specific dates.
Party Size
Children are aged 2-16 years old.
Add-ons